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Knowledge base
General
Getting Support
2
I'm trying to implement your products, how do I get help?
How to send a large file to Support?
Licensing
1
What is our refund policy on purchases
Loupe
Installing Loupe
2
Troubleshooting Loupe Server Installation
SmartScreen Blocks Loupe Installation
Integrating with Your Application
16
The 5 Minute Guide to Loupe Integration
Using Loupe with ASP.NET MVC
Using Loupe and ASP.NET Web Forms
Using Loupe with a Windows Service
Using Loupe with WinForms
View all 16
Server
6
Loupe Server Web Interface isn't showing recent application events
No live sessions are shown for my server
What IP Addresses and ports are used by the Loupe Service
Unable to select users, notification rules, or other grid rows in web interface
Multiple Computers are aggregated together as a single Computer
View all 6
Desktop
2
Loupe Desktop consumes a lot of memory
Connecting to Loupe Server
Agent
5
Unable to record performance information for network counters
Recent Local Data Files Deleted but Old Files Remain
How Do the File Size Options and Server Work Together
Application OS reports Windows 8.0 instead of 8.1 or 10
Agent Doesn't Remove old Archive Log Files
VistaDB
Installing VistaDB
5
VistaDB Installation appears hung / takes a long time
VistaDB Setup ends prematurely
Visual Studio 2015 Support
SmartScreen Blocks VistaDB Installation
Activating license in Data Builder fails with an "Access is denied" error
Integrating with Your Application
10
I can't find the VistaDB 6 library or NuGet packages
Can't add an EF Database-first model to an application with EF 6
Migrating VistaDB 2.x Databases
Database file keeps growing in size over time
Can not resolve reference: `System.Data.Entity`, referenced by `VistaDB.6`
View all 10
Performance
0
SQL Server Compatibility
1
Using EXEC in VistaDB to execute raw SQL
