Gibraltar Support


Tips & tricks for collecting data with Loupe Agent

Unable to record performance information for network counters
Why do I get the following exception from Gibraltar Loupe Agent and what can I do about it? Caption Unable to record performance information for networ...
Thu, Jul 24, 2014 at 2:41 PM
Recent Local Data Files Deleted but Old Files Remain
Symptoms When reviewing the contents of logs collected on the local computer, recent log files are deleted when the collection of files approaches the ma...
Thu, Jun 11, 2015 at 12:44 PM
How Do the File Size Options and Server Work Together
A common question is about how MaxFileDuration,MaxFileSize,MaxLocalDiskUsage work together when using AutoSendSession true. When auto send is true is any co...
Wed, Jul 1, 2015 at 11:01 AM
Application OS reports Windows 8.0 instead of 8.1 or 10
Problem When reviewing the operating system displayed by Loupe for an application you may notice that it says Windows 8.0 even though you know the compute...
Thu, Nov 19, 2015 at 2:40 PM
Agent Doesn't Remove old Archive Log Files
Symptom Within a local logs folder the Archive folder contains many files which can be seen to exceed both the maximum age and the total storage for a sin...
Mon, Nov 23, 2015 at 11:48 PM